mofun88 Privacy Policy

1. Introduction and Scope of This Policy

mofun88 ("we", "our platform") is an online gambling platform operator licensed under international licensing, providing slots, live casino, sports betting and 4D lottery services to eligible users. This Privacy Policy describes our practices regarding the collection, use, disclosure and protection of personal information you provide to us when using the mofun88.onl website and all related services.

This Policy applies to all individuals who register as mofun88 members, visit our website, or interact with any part of our platform. By registering an account or continuing to use the platform, you confirm that you have read, understood and agreed to the terms set out in this Privacy Policy.

2. Personal Information We Collect

In operating the platform, mofun88 collects several categories of personal information. This collection is done directly from you during registration and use, or automatically through web browsing technology.

Information you provide directly:

• Full name as per your identity card (MyKad) or passport
• Date of birth for age verification purposes (21-year minimum)
• Active email address and mobile phone number
• E-wallet account number or banking information required for processing deposits and withdrawals
• Your mofun88 account username and password that you create

Information collected automatically:

• IP address and general location information
• Web browser type, operating system and device information
• Session data including pages visited, login times and in-platform activity
• Cookies and similar tracking technologies used to improve user experience

We do not collect full identity card numbers (MyKad) except in specific cases where identity verification is required by licensing compliance requirements.

3. Purpose of Using Personal Information

The personal information we collect is used solely for legitimate purposes directly related to mofun88 platform operations. We do not use your data for other purposes without obtaining prior consent.

• Creating and managing your mofun88 member account
• Processing deposits and withdrawals via Touch 'n Go eWallet, DuitNow, FPX online banking and cryptocurrency
• Verifying identity and age in compliance with international licensing requirements
• Providing 24/7 customer support via live chat and email in Bahasa Melayu and English
• Sending transaction notifications, account updates and important service information
• Analysing usage patterns for platform improvement and security purposes
• Preventing fraud, money laundering and activities that violate the terms of service
• Meeting legal obligations and applicable licensing requirements

4. Sharing and Disclosure of Information

mofun88 does not sell, rent or disclose members' personal information to third parties for commercial purposes. However, in certain situations, we may need to share information with the following parties based on operational needs or legal obligations:

Trusted service providers:

We use selected third-party services to assist with platform operations such as payment processing, server hosting and analytics. These providers are bound by confidentiality agreements and are only permitted to use data for the purposes specified in their contracts.

Legal and compliance requirements:

We may disclose information to relevant authorities when required by law, court order or binding international licensing requirements. This includes efforts to prevent money laundering and unlawful financial activity.

Business transfers:

In the event of a merger, acquisition or sale of company assets, member information may be transferred as part of that process. We will provide reasonable notice to members before any such transfer takes place.

5. Security Measures and Data Protection

We invest in robust security infrastructure to protect members' personal information from unauthorised access, alteration, disclosure or destruction. The security measures we implement include:

• SSL/TLS encryption for all data communication between your browser and our servers
• Firewall and intrusion detection systems that are actively monitored
• Role-based access controls for internal staff with two-factor authentication
• Regular security audits by qualified technical teams
• Routine data backup procedures to prevent information loss
• An incident response plan in place to address any security breaches

While we take all reasonable precautions, no data transmission system over the internet can be guaranteed 100% secure. Members are also responsible for keeping their account passwords confidential and for reporting any suspicious activity to mofun88 support promptly.

6. Cookies and Tracking Technologies

The mofun88 website uses cookies and similar technologies to improve user experience and analyse how our platform is used. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Session cookies — required to maintain your login session while active on the platform
• Functional cookies — store your preferences such as language and display settings
• Analytics cookies — help us understand how users interact with the website for improvement purposes

You can manage or block cookies through your web browser settings. Please note, however, that blocking certain cookies may affect mofun88 platform functionality and your user experience.

7. Your Rights Regarding Personal Information

As a mofun88 member, you have the following rights regarding the personal information we hold:

• Right of access — request a copy of the personal information we hold about you
• Right of rectification — request correction of inaccurate or incomplete information
• Right of erasure — request deletion of your personal information subject to legal obligations binding on us
• Right to restrict processing — request that we limit how we use your information in certain circumstances
• Right to object — object to the processing of your information for specific purposes including marketing communications
• Right to data portability — receive a copy of your data in a reusable format

To exercise any of the above rights, please contact the mofun88 customer support team via 24/7 live chat or email at [email protected]. We will process your request within a reasonable timeframe and in line with our compliance obligations.

8. Data Retention Period

mofun88 retains members' personal information for as long as the account is active or as long as necessary to fulfil the purposes stated in this Privacy Policy. Specific retention periods may be influenced by the following factors:

• Legal and licensing requirements that mandate record-keeping for a defined period
• The need to resolve any pending transactions or ongoing complaints
• Protection against any potential claims or legal proceedings

When information is no longer needed and there is no legal obligation to retain it, we will delete or destroy that data in a secure and irreversible manner. You may contact our support team to enquire about the retention status of your specific data.

9. Amendments to This Privacy Policy

mofun88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or new platform features. Any significant changes will be communicated to members through:

• A clear notice on the main page or login page of the platform
• Email to the address registered in your account
• An in-platform notification upon your next login

The "Updated" date shown at the top of this page reflects the effective date of the latest version of this Privacy Policy. Continued use of the mofun88 platform after any amendments is considered acceptance of the updated terms.

10. Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal information, please do not hesitate to contact the mofun88 customer support team.

Our team is available at all times, 24 hours a day, 7 days a week, in Malay and English through the following channels:

• Live chat on the mofun88 platform — the fastest real-time support
• Email: [email protected] — for more detailed written enquiries

We are committed to addressing every privacy-related enquiry carefully and in a timely manner, ensuring your rights as a mofun88 member are always respected and protected.